Respondus Lockdown Browser is a tool that works in Canvas and eCampus to prevent students from accessing other applications on their desktop/laptop, including other browsers and communications channels, during the exam.
 
Respondus Lockdown Browser only works when taking an exam inside of Canvas (Quizzes tool) and eCampus (Test tool) on a Mac or a PC and does not work on a mobile device, tablet, or Chromebook.

Respondus Monitor is a tool used in conjunction with Respondus Lockdown Browser in Canvas or eCampus to record students taking the exam using Artificial Intelligence. This algorithm flags any testing irregularities for review by the faculty member and/or TA.
 
Respondus Monitor only works when taking an exam inside of Canvas (Quizzes tool) and eCampus (Test tool) on a Mac or a PC and does not work on a mobile device, tablet, or Chromebook.

(See also PDF download of Proctoring with Respondus Tools)

Step 1: Create an Exam in Canvas using the Quiz tool

Creating an Exam in Canvas using the Quiz tool (downloadable PDF)
Additional Resources on Creating Exams in Canvas

Step 2: Assign the quiz to use Respondus Lockdown Browser

1. From the course navigation, click on Respondus Lockdown Browser​
2. Locate the quiz from those listed and click the arrow to Modify Settings​
3. Select the radio button to Require LockDown Browser for this exam​
4. Modify the Advanced Settings as needed.​

• Password Settings (optional) ​​
• Advanced Settings (optional)​​
• Review and modify settings pertaining to the exam​

 
Step 3: Assign the exam to use Respondus Monitor

1. Click on Require Respondus Monitor for this exam

• Startup Sequence (edit the text as needed) 
  1. Webcam Check 
  2. Additional Instructions 
  3. Guidelines + Tips 
  4. Student Photo 
  5. Show ID 
  6. Environment Check 
  7. Facial Detection Check
• Facial Detection Options 
  1. Prevent students from starting the exam if face cannot be detected during Startup Sequence.
  2. Notify students during the exam if face cannot be detected (prompt for a fix)

2. Click on Save + Close when ready to submit
 
Step 4: Deliver instructions to students
Note: This application is only available for Windows PCs and MacOS. Any other system will not be able to download this software. For any other computer systems, we recommend using Live Online Proctoring with Zoom 

Students,  
This course will require the use of Respondus LockDown Browser and/or Respondus Monitor to complete exams. To prepare for the exams, please read the following information:  : 

1. Install Respondus LockDown Browser 

The Respondus LockDown Browser may be installed on any Windows or Mac computer. Visit the LockDown Browser download for TAMU to access the download.  

Respondus LockDown Browser is NOT compatible with Google Chromebooks. If you had planned to use a Chromebook, please make accommodations to take an assigned test on a different computer with LockDown Browser.  . 

2. Test your computer to make sure everything is working properly before the exam. 

After you log into Canvas using Respondus LockDown Browser, you can click the information bubble, located at the top of the browser. This will take you to the "Help Center", where you can run a "Webcam Check" and a comprehensive "System Check" on your computer and browser. Read more about the Help Center here: https://web.respondus.com/monitor-helpcenter/ 

3. If the test start page is asking for a password and you were not given one for the exam 

This normally appears when you try to access the test through your usual browser, such as Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, etc. 

If your test states that it "Requires Respondus LockDown Browser," ensure you have installed the application from the link above and open the Respondus LockDown Browser to access your test. 

4. If your Lockdown browser freezes during a test 

In case your browser freezes, read the following Knowledgebase page: LockDown Browser froze during a test and I cannot exit 

Step 5: Administer quiz in Canvas

• During the exam window, students will complete the exam using the Respondus LockDown Browser application to access Canvas.
• When the exam is submitted, instructors and/or teaching assistants will be able to view the grades for the exam in Grades.

Step 6: Review Respondus Monitor Videos

1. From the course navigation, click on Respondus LockDown Browser​
2. Click the downward facing arrow next to the quiz you wish to review, and select Class Results​
3. Click + (the plus sign) next to a student's name to see details about that student's session​
4. Thumbnails in the student's report point to moments in the video when violations may have occurred​
5. Once you have reviewed a student's session, you can click the button in the "Reviewed" column to help you keep track.​

Step 7: Review student recordings
To view a student's recording, click the [ + ] button to the left of the student's name. 

Note: It may take up to 12 hours after the exam is completed for videos to process.

The video review section will include:  

• Summary of key data
• Timeline with flags and milestones for review 
• Thumbnail images from video

Review Priority is a comprehensive measure that conveys whether a student's exam session warrants a closer look by the instructor. Results appear in Low, Medium, and High categories with a green-to-red bar graph conveying the risk level.

Flagged events and the Review Priority value don't determine whether a student has cheated or not. Rather, they are tools to help identify suspicious activities, anomalies, or situations where the data is of too low of a quality to analyze.

 

(See also PDF download of Proctoring with Respondus Tools)

Step 1: Create an Exam in eCampus using the Quiz tool

Creating an Exam in eCampus using the Test tool (downloadable PDF)
Additional Resources on Creating Exams in eCampus



Creating a Test in eCampus (download printable pdf)

Additional Resources on Creating tests in eCampus
Step 2: Assign the exam to use Responus Lockdown Browser

1. In eCampus, under the Control Panel, click on Course Tools to expand the tool options 
2. Click on Respondus LockDown Browser
3. Click on the downward facing arrow to the left of the newly created Exam and select Settings
4. Click on Require Respondus Lockdown Browser for this exam 
   • Password Settings (optional)
   • Advanced Settings (optional)

Step 3: Assign the exam to use Respondus Monitor
Click on Require Respondus Monitor for this exam

• Startup Sequence (edit the text as needed) 
  1. Webcam Check 
  2. Additional Instructions 
  3. Guidelines + Tips 
  4. Student Photo 
  5. Show ID 
  6. Environment Check 
  7. Facial Detection Check
• Facial Detection Options 
  1. Prevent students from starting the exam if face cannot be detected during Startup Sequence.
  2. Notify students during the exam if face cannot be detected (prompt for a fix)
  3. Click on Save + Close when ready to submit

Step 4: Deliver instructions to students
Note: This application is only available for Window PCs and MacOS. Any other system will not be able to download this software. For any other computer systems, we recommend using Live Online Proctoring with Zoom 

Students,  
This course will require the use of Respondus LockDown Browser and/or Respondus Monitor to complete exams. To prepare for the exams, please read the following information: 

1. Install Respondus LockDown Browser 

The Respondus LockDown Browser may be installed on any Windows or Mac computer. Visit the LockDown Browser download for TAMU to access the download.  

Respondus LockDown Browser is NOT compatible with Google Chromebooks. If you had planned to use a Chromebook, please make accommodations to take an assigned test on a different computer with LockDown Browser. 

2. Test your computer to make sure everything is working properly before the exam. 

After you log into eCampus using Respondus LockDown Browser, you can click the information bubble, located at the top of the browser. This will take you to the "Help Center", where you can run a "Webcam Check" and a comprehensive "System Check" on your computer and browser. Read more about the Help Center here: https://web.respondus.com/monitor-helpcenter/ 

3. If the test start page is asking for a password and you were not given one for the exam 

This normally appears when you try to access the test through your usual browser, such as Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, etc. 

If your test states that it "Requires Respondus LockDown Browser," ensure you have installed the application from the link above and open the Respondus LockDown Browser to access your test. 

4. If your Lockdown browser freezes during a test 

In case your browser freezes, read the following Knowledgebase page: LockDown Browser froze during a test and I cannot exit 
 
Step 5: Administer exam using eCampus

1. During the exam window, students will complete the exam using the Respondus LockDown Browser application to access eCampus.   
2. When the exam is submitted, instructors and/or teaching assistants will be able to view the grades for the exam in the Full Grade Center. For information on how to view the grade center, view our Keep Teaching with eCampus.  See also eCampus Grade Center 

Step 6:  Review Respondus Monitor Videos

1. In eCampus, under the Control Panel, click on Course Tools to expand the tool options  
2. Click Respondus LockDown Browser 
3. Click on the downward facing arrow to the left of the exam and click Class Results 

Step 7: Review student recordings
To view a student's recording, click the [ + ] button to the left of the student's name. 

Note: It may take up to 12 hours after the exam is completed for videos to process.

The video review section will include:  

• Summary of key data
• Timeline with flags and milestones for review 
• Thumbnail images from video

Review Priority is a comprehensive measure that conveys whether a student's exam session warrants a closer look by the instructor. Results appear in Low, Medium, and High categories with a green-to-red bar graph conveying the risk level.

Flagged events and the Review Priority value don't determine whether a student has cheated or not. Rather, they are tools to help identify suspicious activities, anomalies, or situations where the data is of too low of a quality to analyze.

Students should have already installed and launched Respondus LockDown Browser at least 30 minutes prior to the beginning of the exam window. This will allow students to address hardware and software issues that could arise and for authentication within Respondus Monitor. Students may need to allow extra time for server response due to possible increased volume. 

Conduct a Pre-exam check using Respondus Lockdown Browser, such as a practice exam, at least 24 hours before the exam.

Faculty and/or TAs should be available for students during the exam window to assist with any issues they may encounter, including internet or technical issues with their device

1. Navigate to your course, then click Settings.
2. Click the ‘Navigation’ tab.
3. Drag the ‘Honorlock’ tab, disabled by default, up into your active course navigation.
4. Click ‘Save’

Creating an Exam in Canvas using the Quiz tool (downloadable PDF)
Additional Resources on Creating Exams in Canvas

1. From the course navigation, click Honorlock
2. If prompted, click on Authorize Honorlock access to your account
3. When the Honorlock window opens, click the blue Enable button next to your chosen quiz.
4. Set the options from the Proctoring Settings, Student Guidelines, Accommodations and Exam honoVisibility Settings. For more information on the options you can select for your exam, view the Using HonorLock with Canvas Guide When done, click Save.
5. Honorlock should now be enabled for your exam.

Certain accommodations will trigger consistent flags throughout the testing experience (voice recognition, text-to-speech, live reader or scribe), for those exams you will need to create a duplicate exam with Honorlock disabled, this duplicate exam will be assigned to ONLY the student/s that use those accommodations.
 

1. Click on Quizzes in your Canvas navigation menu.
2. From there, locate the test that you would need to duplicate. Hover your mouse over the exam and click the more options button (three vertical dots) and select Copy to
3. Start typing or select the name of the course, then click copy, select what module it needs to go in, and what place you would like it to be (At the top, before.., after.., or at the bottom). A copy will be created (this may take a few seconds to generate), and it will have the same name as the original quiz.
4. Once the copy is generated, click the more options button (three vertical dots) and select Edit.
5. Rename the new copied test to include the word “Accommodations” so it is easily identifiable.
6. Open the new accommodations quiz to edit and change the “assign to” from everyone to just the name of the specific student/s that need to take the quiz without Honorlock.

To restrict this exam to only the students that need it, assign only to the students who need it.

Inform students that you will be using HonorLock for your exams. We recommend for students to prepare with the following prior to their exam:
 

1. HonorLock can ONLY be used with Google Chrome. Make sure it is downloaded and up-to-date.
2. Download the HonorLock Chrome Extension. This is required to access and complete the exam.
3. Disconnect any secondary monitors as they are not allowed for use in HonorLock. Students will not be able to take the exam if a second monitor is present.
4. Make sure you have a government issued ID (Aggie Student ID, driver’s license, passport, etc.)
5. Students will need a working webcam, microphone, and laptop or desktop computer. The webcam and microphone can be integrated or external USB devices.

Run a system check to see if there are any issues you need to resolve prior to the exam.

After you have delivered your exam, you will be able to review the results.
 

1. Locate the content area with the HonorLock LTI and click it to access it
2. To view the results from Honorlock proctoring for an exam, click the Results button
3. In the Exam Results window, you can view the User, Student ID, Exam Start date and time, Exam End date and time, Incident Level, and Session Details for each test-taker. If you would like to view the proctoring session for a particular student, click the View Session button.
4. You will then be able to view video from the proctoring session that includes both a screen capture and a recording of the student while they are taking the exam. A timeline summary of various exam-related events is available in the bottom right of the View Session screen.
5. You can also click the View Report button to access a full summary of Honorlock’s Violation & Incident Analysis report

General Recommendations

• Deliver a practice exam at least 24 hours prior to the scheduled exam date. To set a practice exam, click the three vertical dots located on the top right in the Honorlock integration, and then select “Add Practice Exam.” For additional resources, please review the steps for How to add a practice exam in Canvas 
• If you have a student with accommodations, we recommend contacting Disability Resources for guidance on exam solutions.
• Select “Show one question at a Time” as recommended by HonorLock for increased exam security.
• Put a time limit. When deciding on a time limit try to estimate the average time a student should need to answer each question - taking into account different types of quiz questions.

HonorLock Settings
After Honorlock is enabled, Honorlock creates a password in the exam that should never be edited. If that password is changed students will be prompted for a password to get into the exam even after they authenticate with Honorlock.  Do not change the Honorlock assigned password.

Testing Area

• Lighting in the room must be bright enough to show the student’s face and the surrounding area in a clear and detailed manner.
• Student should be seated at a desk or table. Laying down in bed or elsewhere when taking the exam is not allowed.
• Be sure the desk or table is cleared of all other materials. This means the removal of all books, papers, notebooks, calculators, etc. unless specifically permitted in posted guidelines for that particular examination.
• Students must show work area as well as the entire room during the room scan.
• No visible writing permitted on desk or on walls.
• All third-party programs and/or windows (websites, Excel, Word, etc.) on the testing computer must be closed prior to logging into the proctored test environment.
• Loud music, television, or other distractions playing in the background are prohibited.
• No other persons or parties aside from the exam taker should be permitted near the testing environment, and all communication between exam taker and third parties is prohibited.

 
Testing Behavior

• You must not leave the room during the testing period at any time. You must not take the computer into another room to finish testing (exam must be completed in the same room the “Exam Environment View” is completed in).
• No breaks will be permitted.
• Use of hats, hoodies, headsets, and/or earplugs is not permitted.
• Do not use a phone for any reason. The only exception is to contact support, which you should do within your exam window itself.
• The student’s face must always remain within view of the camera.

No additional time will be added for proctoring questions or technical issues encountered during the exam.

You can easily facilitate testing accommodations such as additional time within your Canvas exam settings using the “Moderate this Quiz” feature. Specific instructions should be included in the directions you provide to the proctor: 

• The use of scratch paper 
• Breaks, particularly bathroom (10 minutes is usually sufficient) 
• Use of a calculator (the calculator button is not available to students if the question is long) 
• Give all students an additional 15 minutes to accommodate set up and connection time. 
• If you do not enter these accommodations in the proctor guidelines box, a proctor may interrupt the student if they are engaging in any of these activities, which may disrupt the testing process. 

To restrict this exam to only the students that need it, assign only to the students who need it.

1. Navigate to https://ecampus.tamu.edu and login with your TAMU NetID and password
2. From the course navigation, click on the name of the content area you would like to add HonorLock to access it
3. From the banner in the middle, click on Tools, then click on More Tools, then select HonorLock LT
4. On the next page, click Submit

Creating an Exam in eCampus using the Test tool (downloadable PDF)
Additional Resources on Creating Exams in eCampus

1. After you have set up the exam, hover your mouse over the exam and click on the menu options (downward facing arrow) to edit
2. Select Edit the Test Options
3. Under the HonorLock section, Click Click to Enable
4. Set the options from the Proctoring Settings, Student Guidelines, Accommodations and Exam honoVisibility Settings. For more information on the options you can select for your exam, view the Using HonorLock with Blackboard Guide. When done, click Save.
5. Click Submit when done editing the options

Certain accommodations will trigger consistent flags throughout the testing experience (voice recognition, text-to-speech, live reader or scribe), for those exams, you will need to create a duplicate exam with Honorlock disabled. 
 

1. Click on Course Tools from the Control Panel, and then select Tests, Surveys and Pools
2. From there, locate the test that you would need to duplicate. Hover your mouse over the exam and click the menu options (downward facing arrow) and select copy
3. A copy will immediately be created. Locate the copy, hover your mouse over the exam and click the menu options (downward facing arrow) and select Edit
4. Rename the test to include “Accommodations” so it is easily identifiable

Navigate to the content area you have the original exam and add the second exam. For information on how to add the exam, view our eCampus Test Options and Settings video  

Inform students that you will be using HonorLock for your exams. We recommend for students to prepare with the following prior to their exam:
 

1. HonorLock can ONLY be used with Google Chrome. Make sure it is downloaded and up-to-date.
2. Download the HonorLock Chrome Extension. This is required to access and complete the exam.
3. Disconnect any secondary monitors as they are not allowed for use in HonorLock. Students will not be able to take the exam if a second monitor is present.
4. Make sure you have a government issued ID (Aggie Student ID, driver’s license, passport, etc.)
5. Students will need a working webcam, microphone, and laptop or desktop computer. The webcam and microphone can be integrated or external USB devices.

Run a system check to see if there are any issues you need to resolve prior to the exam.

After you have delivered your exam, you will be able to review the results.
 

1. Locate the content area with the HonorLock LTI and click it to access it
2. To view the results from Honorlock proctoring for an exam, click the Results button
3. In the Exam Results window, you can view the User, Student ID, Exam Start date and time, Exam End date and time, Incident Level, and Session Details for each test-taker. If you would like to view the proctoring session for a particular student, click the View Session button.
4. You will then be able to view video from the proctoring session that includes both a screen capture and a recording of the student while they are taking the exam. A timeline summary of various exam-related events is available in the bottom right of the View Session screen.
5. You can also click the View Report button to access a full summary of Honorlock’s Violation & Incident Analysis report.

eCampus Test Settings

• Do not enable “Force Completion.” If this is selected and a student were to have an issue with their exam, they will not be able to re-enter the exam and will need to contact you to give students an additional attempt.
• Use the timer with Auto Submit ON. The test will automatically be submitted for students at the end of the timer.
• Set the test presentation to “One at a Time” as recommended by HonorLock for increased exam security.

General Recommendations

• Deliver a practice exam at least 24 hours prior to the scheduled exam date. To set a practice exam, click the HonorLock LTI you added to your course, click on the three vertical dots located on the top right, and then select “Add Practice Exam.” For additional resources, please review the steps for How to add a practice exam in BlackBoard
• If you have a student with accommodations, we recommend contacting Disability Resources for guidance on exam solutions.

HonorLock Settings
After Honorlock is enabled, Honorlock creates a password in the exam that should never be edited. If that password is changed students will be prompted for a password to get into the exam even after they authenticate with Honorlock.  Do not change the Honorlock assigned password.

Testing Area

• Lighting in the room must be bright enough to show the student’s face and the surrounding area in a clear and detailed manner.
• Student should be seated at a desk or table. Laying down in bed or elsewhere when taking the exam is not allowed.
• Be sure the desk or table is cleared of all other materials. This means the removal of all books, papers, notebooks, calculators, etc. unless specifically permitted in posted guidelines for that particular examination.
• Students must show work area as well as the entire room during the room scan.
• No visible writing permitted on desk or on walls.
• All third-party programs and/or windows (websites, Excel, Word, etc.) on the testing computer must be closed prior to logging into the proctored test environment.
• Loud music, television, or other distractions playing in the background are prohibited.
• No other persons or parties aside from the exam taker should be permitted near the testing environment, and all communication between exam taker and third parties is prohibited.

 
Testing Behavior

• You must not leave the room during the testing period at any time. You must not take the computer into another room to finish testing (exam must be completed in the same room the “Exam Environment View” is completed in).
• No breaks will be permitted.
• Use of hats, hoodies, headsets, and/or earplugs is not permitted.
• Do not use a phone for any reason. The only exception is to contact support, which you should do within your exam window itself.
• The student’s face must remain within view of the camera at all times.

No additional time will be added for proctoring questions or technical issues encountered during the exam.

1. Request each proctor (if not the instructor) to schedule a Zoom session that begins at least 30 minutes before the exam and ends at least 30 minutes after the exam is complete to fix any technical difficulties that may arise with the following settings: ​

Registration 

• Required (select no if opting for only authenticated users can join) 

Meeting Password 

• Assign a password or allow Zoom to automatically generate one 

Video 

• Host: ON  
• Participant: ON 

Meeting Options  

• DISABLE enable join before host 
• ENABLE Mute Participants upon Entry 
• ENABLE Waiting Room 
• ENABLE Only authenticated users can join - select TAMU NetID from the drop-down 
• ENABLE Record the meeting – Either locally on your computer or on the Cloud (Cloud recording may not be available immediately)
• Alternative hosts (if necessary): enter the email of anyone that would need access to the proctoring session as a proctor (additional TA, faculty, support staff, etc).  

2.    Identify and assign proctors to groups of 48 students. Depending on the proctors’ computer specifications, groups may be less than 48. Instructors will need to verify with all proctors prior to the examination. For more information on computer specifications, view Displaying participants in gallery view

• Share the registration link with students
• Students will register for their exam session using the provided link. Registration will provide them email confirmation of a unique user link that will be accessed in order to join the exam proctoring session. 

• Students will use the laptop/desktop webcam enabled video to connect with Zoom. If students do not have a laptop/desktop with a built-in webcam, they may access Zoom via a smartphone device. 
• Students should understand that they will be monitored and recorded and their face should be visible at all times, in addition to proctoring rules set by the instructor.

Using two devices adds an extra layer of security during higher stakes testing. This option provides for a better viewing angle for the workspace (desk, computer, etc.) and prevents students from using the smartphone itself during the exam. 
  
This solution would require:  

• A device such as a laptop or desktop computer for the eCampus exam. 
• A device such as a smartphone or tablet for the exam proctoring session via Zoom.

• Proctors starts the meeting and will be responsible for:  
  • Chat: Change the chat settings to be Participants can chat with Host only.  
  • Record: Record the meeting (either locally or cloud)
  • Manage Participants: Admit students one-by-one from the Waiting room to validate their identities. Mute their mics if necessary. 
• Proctors will then authenticate using either Texas A&M student ID and/or the class roster from Howdy. 
• Proctors state exam session expectations to students including process for asking questions, finishing the exam, and what is allowed or not allowed in the session.  

• Students login to eCampus, Google Classroom, or preferred method of assessment to access exam, after they have been authenticated and instructed by the Proctor to begin. 
• Proctors can click on the individual student’s video to expand their view, and switch from Gallery View to Speaker View as needed. 
• If a problem arises during the exam, Proctors can chat with the student and/or move them to a Breakout Room as to not disturb the other students

• When students have finished their exam, they will notify proctor so they can confirm exam submission and dismiss. 
• Once all students have completed, and the exam session is over, proctor will dismiss students, end the recording and end the session.

• It is recommended that faculty add verbiage to exam guidelines that are distributed to students ahead of the exam to disclose that the faculty member/TA will be recording the proctored exams. 
• This information should be repeated at the start of the exam once the recording has been turned on. 
• Additionally, when students register for the exam via Zoom, faculty may add a disclaimer that the session will be recorded.  
• If the students are recorded and they can be identified, the portion that shows the student(s) are considered to be an educational record under FERPA.  
• Only the instructor and/or TAs should have access to the recording. 
• Recordings should be retained for one year from the date of the exam. 

Any class recordings that include students are considered education records and thereby subject to FERPA. Recordings that show students may only be kept and used by the instructor of record for the current class and section in which the student participates. These recordings may not be used in subsequent semesters and, under record retention policy, should be retained for one year after the course completion.

• The considerations for using live proctoring via Zoom depends on what type exam is being given and the types of questions on the exam, such as multiple choice or short answer. 
• Faculty and students will have to adapt to the live proctoring via Zoom exam format. 
• Collect information from other faculty who have attempted live proctoring via Zoom and then modify course-specific processes. 
• It is recommended for those interested in using live proctoring via Zoom to join a colleague’s proctored session to see how it works in real-time.  
• Complete a practice proctoring session via Zoom with students to ensure the process works well. 

• Teaching Assistants (TAs) are essential to the process for proctoring and grading. 
  • Suggestion: Ask TAs to complete the exam at least 24 hours ahead of the actual exam in a simulated environment to reveal any outstanding issues. 
• Check-in process needs to be efficient. 
  • Suggestion: Require students to enter the Zoom session at least 30 minutes ahead of the exam start window. 
  • Use student roster from Howdy and maximize thumbnail size on the screen to ensure students identity.   
• Create a process for checking student scratch paper (if allowed during the exam). 
  • Suggestion: Allow two pieces of blank scratch paper; have students hold paper in each hand and flip around; review in groups of 10. 
  • Suggestion: Require students to submit photos of their scratch paper once the exam is complete as a submission to an Assignment in eCampus. 
• Handle student questions via chat and/or the Breakout Room feature in Zoom (but disable to one-to-one chat so students cannot communicate with each other). 
• To avoid Zoombombing during the live proctoring via Zoom, use the Registration feature and Only Authenticated Users Can Join feature in Zoom when setting up Zoom meeting link.

• Well-defined and articulated learning objectives are important because they: provide students with a clear purpose to focus their learning efforts and direct and guide faculty assessment strategies. It is critical to ensure that students receiving credit for achieving learning outcomes is earned by the student – which can be achieved through live proctoring. 
• Live proctored exams are one way students can ensure they receive credit for their exams and coursework. 
• Live proctoring via Zoom can be implemented as a deterrent to cheating. 
• Utilize the eCampus Test Information feature within an attempt during a specific time window to verify test submission. 

• A work-around for poor internet connectivity is to have the student film him/herself using a smartphone using their Camera app while taking the exam and submit the video as evidence. 
• Schedule the exam proctoring Zoom session at least 30 minutes before the exam and ends at least 30 minutes after the exam is complete to address any technical difficulties that may arise.
• Evaluate each technology chosen to be implemented into the exam proctoring process to mirror a student’s experience and overcome any technical issues before they arise.  

• Make the exam available to students in the learning management system (i.e., ecampus or canvas).
• Notify students and aggie proctors about the exam environment and other exam protocols.

• Attend the proctored exam session and officiate in the class session. 
• Monitor Zoom Chat to address messages from students and the Aggie Proctors.
• Address student conduct, as necessary.

• Review the recorded exam sessions and notes from the Aggie Proctors.
• Determine if the student conduct constitutes a violation of the Aggie Honor Code.
• Report and resolve any violations of the Aggie Honor Code with the Aggie Honor System Office.

• Final Exam Days - We support proctoring exams during the regularly scheduled final exam times. The Fall 2020 Final Exam Schedule includes three times for each final exam day.
• Regular Semester Class Days - We support proctoring exams during synchronous class meeting times only.

• Class Size - We can proctor exams for up to 290 students in a single proctoring session.
• Zoom - We use Zoom as the medium for proctoring exams. After a faculty member requests a
  proctored exam session, we create a Zoom meeting with the faculty member as host for the session.
• Proctor-to-Student Ratio - We assign Aggie Proctors using a 1:40 proctor-to-student ratio. A faculty member may choose to use one or more teaching assistants assigned to their course as proctors during an APC proctored exam. For example, if a faculty has 180 students and employs 2 teaching assistants (TA), the faculty could request up to 5 Aggie Proctors for their exam. When scheduling an exam, the faculty member could choose to have their 2 TA as proctors. Then they could request up to 3 Aggie Proctors (5 – 2 = 3).
• Security - For security purposes, only individuals who have registered may join the Zoom meeting during a proctoring session. We register all students enrolled in the class (from Compass/Howdy) for the Zoom meeting. While Zoom will send an email message to the students with the meeting details, faculty should still provide the Meeting ID and Join Meeting URL to the student.
• One Device Proctoring - The students will connect to the Zoom proctoring session from their laptop or desktop computer combined with a web cam.

• Meeting Recording - We provide screen recordings from the Zoom gallery view for the faculty member from the proctoring session.
• Aggie Proctor Notes - We provide notes from the Aggie Proctors regarding student conduct during the exam.

• Multiple Proctoring Services - We do not support use of Respondus Lockdown Browser, Respondus Monitor, HonorLock, or other similar proctoring services in combination with the proctoring service offered by the proctoring center. TAMU faculty cannot combine other proctoring services with their use of the APC services.
• Interventions during Exam - During the exam proctoring session, the Aggie Proctors will not intervene by using the Zoom Audio, Chat, or Breakout Rooms features. The Aggie Proctors will notify the faculty member via private chat about suspicious student conduct. The faculty member can then use the private chat information to intervene during the exam as needed (e.g., use the Zoom audio or chat features to intervene).

1. Go to Aggie Proctoring Center System (proctor.tamu.edu)
2. Enter NetID/Password credentials as prompted
3. On the Instructor Dashboard, you will see two links.
   1. Courses – (Default) Click the "Courses" link to enable the Courses View. You will see a list of the courses (from Compass/Howdy) you are assigned as the instructor of record. You will use the Courses View to schedule an Exam
   2. Exams - Click the "Exams" link to enable the Exams View. You will see a list of exams you have already scheduled. You will use the Exams View to see a list of exams you have already scheduled.

1. On the Instructor dashboard, click the Courses link to see a list of your courses.
2. Click the “view” link beside the course for which you would like to schedule an exam (NOTE: At present, faculty cannot schedule exams for stacked UG/GR sections, cross-listed sections, or sections of the same course using the scheduling software. Please contact the Aggie Proctoring Center, proctor@tamu.edu, if you have questions about this restriction.)
3. After clicking the View link, you will see the details for the selected course below your course list. The course details view includes two options.
   1. Exams View – (Default) Click the “Exams View” link to enable the “Course Details - Exams View.” You will see a list of exams you have already scheduled. You will use the “Course Details - Exams View” to add a New Exam. You can also use this view to review, edit, and/or delete a previously scheduled
      exam proctoring session.  
   2. Roster View – Click the "Roster View" link to enable the "Course Details - Roster View." You will see the course roster (from Compass/Howdy) for the selected course. You will use the "Course Details – Roster View" toreview the course roster and to indicate extra time accommodations for students registered with Disability Resources.

1. From the "Course Details - Exams View", click the “Add New Exam” link to expand the "Exam Information" form below the list of exams.
2. Complete the "Exam Information" form
3. Click the "Save" button
   1.  If you receive a message that “No proctors are available for your selected exam time,” please contact the Aggie Proctoring Center, proctor@tamu.edu.
4. After your exam is successfully saved, you will receive an email confirmation with the Zoom Meeting ID, Zoom Host URL, course number, and exam date/time.
5. If you need to review, edit, or delete your scheduled proctoring session, see “Course Details - Exam View” under Step 2 above.

Create links in the learning management system to provide access to the exam for your students (e.g., eCampus Test Tool, Canvas Quizzes Tool, or link to third party tool such as WebAssign, etc.). For additional guidance on creating exams in the LMS, use the resources on Keep Teaching.

• Creating an Exam in eCampus Using the Test Tool 
• Creating an Exam in Canvas Using the Quizzes Tool 

• Using your normal communication channels, notify students that you plan to use the Aggie Proctoring Center to proctor your exam.
• The APC will register all students enrolled in your course (from Compass/Howdy) for the Zoom meeting two (2) days before your scheduled exam. As a result, each student will receive an email message from Zoom informing them they are registered for the Zoom meeting. This message will include the Zoom meeting ID and Join URL.

• Zoom In-Meeting Chat Settings
• Enable "Participants Can Chat With: Host Only"

• Custom Gallery View Organization in Zoom
• After other participants join the meeting, use drag and drop to rearrange at least one person on the
  gallery view screen
• As the host, click "View," then "Follow Host’s Video Order," to deploy your view to all participants (this sets the screens so that each proctor sees the exam same screen and participant order as the faculty member)

• Remind students the Zoom meeting will be recorded with the following statement:
• “This proctored exam session will be recorded. After the exam, I will review the recording for any violations of the Aggie Honor Code. Only the Aggie Proctoring Center, my teaching assistants, and I will have access to the recording. The recording will be stored in a password-protected location.”
• Inform students regarding what to do when they finish the exam (e.g., leave the Zoom meeting)
• [OPTIONAL] If desired, ask students to show their TAMU ID to their webcam

• Scroll among Zoom gallery view screens to observe students
• Monitor Zoom chat to address messages from the Aggie Proctors and students
• Address student conduct as necessary

• As students complete the exam and exit the Zoom meeting, the number of Zoom gallery view screens will change. As a result, you will eventually have multiple Aggie Proctors observing the same gallery view screens.
• Use Zoom Chat to thank Aggie Proctors and to inform them when they can leave the Zoom meeting

• Engages in academic misconduct as defined in the Aggie Honor Code (Student Rule 20)
• Behaves contrary to the Student Conduct Code (Student Rule 24)
• Continually looks away from the main computer screen
• Appears to be talking to someone else in the room
• Turns off camera
• Covers the camera with hand or another object
• Appears to be using a cell phone
• Leaves the camera view

Faculty members retain the responsibilities associated with accommodating students with disabilities. The Disability Resources office supports faculty in understanding the roles, rights, and responsibilities for the faculty and the student. Faculty should contact Disability Resources (979-845-1637 or disability@tamu.edu) if they need assistance in understanding the accommodation process.
 
The Disability Resoucres Testing Center (DRTC) offers faculty an additional resource for ensuring their students’ accommodations are met in an equitable manner. If a faculty member is unable to provide accommodations to their student(s), the DRTC can help by performing remote proctoring through Zoom. Please visit the DRTC website for more information about how students should schedule their exams with the DRTC and how faculty approve the schedule. NOTE: Students should schedule their exams at least one week in advance during the semester and two weeks in adnvance during finals. The DRTC is happy to assist faculty with any questions and can be reached at TestAdmin@disability.tamu.edu.
 
When choosing to utilize the Aggie Proctoring Center, faculty should discuss with students who have extended testing time accommodations their availability to test with the class at the regular exam time. If agreed upon by the faculty member and the student requesting accommodations, the faculty member can provide extended time for the student after the scheduled proctoring session by remaining in the Zoom meeting with the student. The faculty member would dismiss the Aggie Proctors at the end of the regular scheduled exam time. If this option does not work, faculty should have the student contact the Disability Resources Testing Center as soon as possible.
 
For example, a faculty member schedules a final exam for 11:00 a.m. and allows 75 minutes for all students in the class to complete the exam. A student with accommodations for double exam time (as approved by the Disability Resources office) could agree with the faculty member to take the exam at the same time as the rest of the class beginning at 11:00 a.m. with a double time accommodation (i.e., 150 minutes). At the end of the 75-minute examination period, the faculty member dismisses the Aggie Proctors from the proctored Zoom meeting but does not end the Zoom meeting. Instead the faculty member continues the Zoom meeting with the student who needs accommodations until the student completes the exam.

The faculty member establishes the exam processes and procedures. The faculty member should communicate with students in advance of the exam to inform them of the protocol for arriving late to the proctored exam session. 

The Aggie Proctors have workstations in Heldenfels Room 004. Proctors use computers provided by the university to connect to the Zoom proctoring sessions.
 

Step 1: Login to Zoom

1. Open a browser and navigate to https://tamu.zoom.us 
2. Click the Sign In button
3. Login with TAMU NetID or Email Address

Step 2: Schedule a Class / Meeting

4. Basic Recommended Settings
   1. Topic
      1. Rename to Course Name and/or Number
      2. Change date and time
      3. Set duration 
   2.  Meeting ID
      1. Generate Automatically 
   3. Password (optional)
      1. Require Meeting Password
   4. Video
      1. Host ON; Participants ON
   5. Audio
      1. Telephone and Computer Audio 
   6. Advanced Options
      1. Only authenitcated users can join
5. Click Schedule 
6. When you click Schedule, a dialogue box will appear with information for your participants
7. Click on Copy to Clipboard
8. Paste the copied information to your established communication channel so that your students can access the meeting information (See Communication)

Step 4: Start your Class / Meeting

9. Prior to start time log in to Zoom (https://tamu.zoom.us)
10. Click Meeting 
11. Locate the meeting from the Upcoming Meeting list
12. Click the meeting Start button

Step 5: End your Class / Meeting

13. Move your cursor (mouse) to the lower right corner of the window
14. From the popup menu click End Meeting in lower right-hand corner of screen
15.  Choose End Meeting for All in the dialogue box that will pop up 

1. When in a meeting, click the Record icon and choose Record to Cloud option
2. At the end of the meeting, the host may stop the recording by pressing the Stop Recording icon or press End Meeting to stop the Zoom recording.
3. To access recording links, navigate to tamu.zoom.us in your browser. Sign in with your TAMU NetID and Password
4. Go to Recording and choose Cloud Recordings
5. Press the Share icon next to the recording you would like to distribute. You can update the sharing settings and distribute them using the provided link.

NOTE: If you want to record a session for subsequent semesters, make sure you adjust your recording settings to ensure FERPA compliance with respect to capturing and displaying student's names and identifying video. Recommended settings can be found at Zoom recording for subsequent semesters - FERPA compliant instructions.

Teaching Live using Zoom (Synchronous)

1. Schedule Zoom Class / Meeting and post the meeting links through your established communication channel
2. Course instructors and students click on the meeting link (Join URL) at the appropriate time and conduct class as usual

Recording Classes via Zoom (Asynchronous)

1. Start a Zoom Class / Meeting 
2. Press the Record icon
3. Deliver your Lecture  

Tip: Share content using Share Screen or load slides using Virtual Background to integrate yourself into your Lecture content. 

 

• Press the End Meeting icon 
• Access the recording link by navigating to tamu.zoom.us/in your browser and sign in with your TAMU NetID and Password. On the Recordings section you can find the share icon that will allow you to find the Zoom Cloud Recording link that you can share with your student
• Send your students the link to the recording with detailed expectations including assignments through your established communication channel
• Watch a Video

Tip: When you share the meeting, click the box that says, “require registration.” This will allow you to see who has viewed the video.

Video ON/OFF

• Once in a Class / Meeting, you can turn your video ON by clicking the Start Video icon on the bottom left of your screen
• To turn video OFF, click the Stop Video icon
• Learn more 

Muting Participants 
To ensure minimal background noise during your Zoom Class / Meeting, it is recommended that you mute everyone on the call when they are not talking. 

• To do this, click on the Participants icon at the bottom of your screen 
• Click Mute All in the side panel
• Learn more

Managing Participants

•  As the host of a Class / Meeting, you can manage participants such as Renaming, Muting, Stopping Video and other controls for participants
• Learn more

Sharing Screen

• Click the Share Screen icon at the bottom of your screen to share your desktop
• If you would like to share specific windows or applications, you can choose to do so from the dialog box
• Watch a Video

Optional Feature Enhancements:

• Select Share Computer Sound and any sound played by your computer will be shared in the Class / Meeting
• Select Optimize for Full Screen Video Clip if you will be sharing a video clip in full screen mode. Do not check this otherwise, as it may cause the shared screen to be blurry.
• Learn more

Virtual Background

• Once in the meeting, you can select a virtual background by clicking the up caret [ /\ ] to the right of the Start Video icon. 
• Learn more
• Watch a Video

Chat in a Class / Meeting
Meeting participants can ask questions during a Zoom Class / Meeting via the meeting Chat. 

• Start by clicking the Chat icon on the bottom right of your screen
• The chat panel will open up on the right and you can view and respond to all public chats
• Use the three dots [ … ] to choose whether you want to send messages to all meeting attendees or the host privately

Note: Private Chats will not be visible to the host
To control and disable in-meeting Chat, visit: https://support.zoom.us/hc/en-us/articles/115004809306-Controlling-and-Disabling-In-Meeting-Chat

Zoom Engagement Features

• Polling
• Breakout Rooms 
• Non-Verbal Feedback
• Virtual Backgrounds 
• Screen Sharing 
• Whiteboard
• Annotation
• Transcription of Meetings
• Chat

• For your first class, set aside some time to introduce your students to Zoom and ensure that they are able to connect their audio and video.
• Give an agenda or plan for each class by Screen Sharing a document or slide at the beginning of class.
• This gives students a clear idea of how the class will progress, what will be covered, and the activities they will engage in.
• Discuss online etiquette and expectations of the students in your first virtual class and periodically revisit the topics.
• Utilize the Whiteboard or Annotate a shared document and let your students engage as well. When sharing a whiteboard, document, screen, or image, try whiteboarding math problems or have a student use annotation to highlight items such as grammar mistakes in a paper you are sharing.
• Take time to promote questions, comments, and reactions from your class. Give a minute to allow your students to utilize reactions, write their questions in Chat, or be Unmuted to ask their questions live.
• Divide into smaller groups for a discussion on a certain topic. You can use Zoom’s Breakout Room feature to either pre-assign or auto-assign students into groups for a short period of time so they may discuss together.
• Have students be the presenter and share projects with the class. This allows your students to show what they are working on while practicing their presentation skills. It also allows students to hear from one another.
• Learn More

Live Captioning / Closed Captioning

Auto caption a Zoom Class / Meeting in real time, click the CC Live Transcript icon on the bottom toolbar
Capture every word said with closed captioning.

• If you have a student with a disability that requires real time transcription for live lecture presentations or discussions, please contact Disability Resources to coordinate this service.

Captioning After Recording a Video with Zoom

If you plan to record a presentation with Zoom to post for later viewing and need to have the video captioned for a student with hearing loss, instructors should work with their Academic Colleges to determine which vendor you will use to outsource the captioning work.
•    More about Captioning Videos


Automatic Transcripts

Facilitate your understanding with automatic transcripts. Transcripts are automatically generated and synchronized to make it easy to search and review meetings recordings. Note that automatic transcripts are not a substitute for professional transcription and captioning for students with hearing loss due to the limited accuracy of automatic transcription.

Keyboard Accessibility

Accomplish all major workflows with ease using a keyboard. Zoom supports Keyboard Shortcuts for easy navigation of Zoom features.

Screen Reader Support

Use Zoom without a screen. Zoom follows the latest accessibility standards to ensure that the product is fully accessible to the latest screen readers.

Find this feature by clicking and dragging any participant video to the location on screen you want. As the host select View, then Follow Host's Video Order to deploy your custom view to all participants.

There are 3 video layouts when no one in the meeting is screen sharing: Active Speaker View, Gallery View, and floating thumbnail window. When someone is screen sharing, you can use Side-by-side Mode or view the screen share with Active Speaker View. Any of these layouts can be used in fullscreen or windowed mode, with the exception of the floating thumbnail view.

You can also pin or spotlight up to 9 participants' videos. 

This article covers:

• Active Speaker View
• Gallery View
• Full screen
• Custom Gallery View organization
• Floating thumbnail window
• Layout when screen sharing
• Hide non-video participants
• Switching between Gallery View and Active Speaker View

Prerequisites

Requirements for displaying up to 49 thumbnails per page in Gallery View:

• Zoom desktop client for Windows or macOS, version 5.2.0 or higher
• Display up to 49 participants per screen in Gallery View option enabled in the desktop client video settings
  Note: If your computer does not meet the CPU requirements, this option is unavailable.
• Supported processors for single monitor
  • Intel i5 - 4 cores or higher, gen 4 or higher
  • Intel i7, i9, Xeon - 2 cores or higher
  • Intel Atom - 6 cores or higher
  • Other Intel processors - 6 cores or higher, 3.0GHz frequency or higher
  • AMD Ryzen 5 series
• Supported processors for dual monitors
  • Intel i5 - 4 cores or higher, gen 6 or higher, and 2.0GHz frequency or higher
  • Intel i7, i9, Xeon - 4 cores or higher
  • Intel Atom - 6 cores or higher and 1.6GHz frequency of higher; or 8 cores or higher
  • Other Intel processors - 8 cores or higher, 3.0GHz frequency or higher; or 12 cores or higher 
  • AMD Ryzen 7/9 series
• Note: While using dual monitors in the desktop client gallery view will still only be shown on one monitor. 

Requirements for custom Gallery View organization:

• Zoom desktop client for Windows or macOS, version 5.2.2 or higher

Active Speaker View

Active Speaker View will switch the large video window between who is speaking with 3 or more participants in the meeting. If it is just you and one other participant, your video will be smaller at the top and their video will appear below.

While in a meeting, you can switch between Active Speaker View and Gallery View.

Gallery View

Gallery View lets you see thumbnail displays of participants, in a grid pattern, which expands and contracts as participants join and leave the meeting. Depending on your CPU, you can display up to 49 participants in a single screen of the gallery view. If more than 49 attendees are in the meeting, 49 thumbnails are displayed on each page. View up to 1,000 thumbnails by clicking the right or left arrows in gallery view to display the next page of 49 participants.

While in a meeting, you can customize the order of Gallery View or switch between Active Speaker View and Gallery View.

Full screen

You can switch any of the layouts (except floating the thumbnail window) to full screen mode by double-clicking your Zoom window.

You can exit full screen by double-clicking again or using the Esc key on your keyboard.

Note: In older versions of macOS, click Meeting and Enter Fullscreen in the Top Menu bar.

Custom Gallery View organization

When in Gallery View, you can click and drag videos to create a custom organization. After the first change, all other participant tiles will remain in place until moved. New participants will be added to the bottom-right, on the last page if multiple are present. Your custom order will be seen only by you, or the host can deploy their custom view to all participants. This order can be released and gallery view will return to normal behavior. 

1. Click and drag any participant video to the location on screen you want.
   
2. Continue as needed to achieve your desired on-screen order. 
3. (Optional) As the host, click View, then Follow Host's Video Order, to deploy your custom view to all participants. 
   
4. Click View, then Release Video Order, to release the custom order. 
   

Floating thumbnail window

The floating thumbnail window allows you to minimize the main Zoom window, but keep the video on top of other applications you have open. You can move the window around your screen as needed, or hide the video entirely.

To switch to floating thumbnail view:

1. Click on the minimize icon, located at the top-right corner for Windows, or top-left corner for macOS.
2. Once in mini-window view, you can collapse the video by clicking on the arrow on the left side. Click the arrow again to expand the video thumbnail.
   
3. To close the floating thumbnail window and return to the full Zoom window click the arrow on the right side.
   

Layout when screen sharing

When viewing shared content, you will see a layout similar to Active Speaker, where the shared content is below and other videos tiles are along the top. If in fullscreen, the shared content will fill the screen and video tiles will become smaller, movable thumbnails.

You can also view the shared screen in Side-by-side Mode.

Hide non-video participants

1. When you are in Gallery View, right-click on any participant that either has their video off or joined by telephone, or you can click on the 3 dots at the upper-right corner of their participant box.
2. Click Hide Non-Video Participants to hide all participants without video. 
3. To show non-video participants again, click the View button at the top of your screen and select Show Non-Video Participants.
   

Find this feature under Share Screen in the advanced options (Windows and macOS).

While you can share PowerPoint presentations or share Keynote presentations in meetings, you can also share your presentation as a Virtual Background for an immersive sharing experience. Sharing your slides as a Virtual Background allows your participants to view your video imposed directly on the screen share. It also allows you to manage your presentation directly from within the Zoom meeting controls. 

Note: Sound, transitions, or animations embedded in slides are not supported. 

If the presenter records the meeting locally, the recording will also have the video embedded on top of the slides. If the host or another participant records the meeting locally, they must be on at least 5.2.0 or higher for the video to be embedded on the slides. If they are on any version older than 5.2.0 or record to the cloud, the recording will record the slides and video as a normal screen share recording. 

This feature is currently in beta, available to all customers. If you do not want your account to use this feature, please contact Zoom support to request that this feature be disabled. 

This article covers:

• Sharing a presentation as your background
• Managing slides and video
  • Changing slides
  • Changing video size and position
  • Remove your video from slides

Prerequisites

Presenter requirements

• Zoom Desktop Client for Windows, version 5.2.0 (42619.0804) or higher
• Zoom Desktop Client for macOS, version 5.2.0 (42634.0805) or higher
• Make sure your computer meets the system requirements for Virtual Background
• PowerPoint installed locally
• Keynote installed locally (macOS only)

Viewer requirements

• Zoom Desktop Client
  • Windows: 5.2.0 (42619.0804) or higher
  • macOS: 5.2.0 (42634.0805) or higher
  • Linux: 5.2.0 (440215.0803) or higher
• Zoom Mobile App
  • Android: 5.2.0 (42588.0803) or higher
  • iOS: 5.2.0 or higher

Note: If a participant is on a version lower than what is stated above or joining from the Web client, a Zoom Room, or 3rd party endpoint, they will view the slides as a normal screen share, and the presenter's video will not be imposed over the slides. 

Sharing a presentation as your background

1. Click the Share Screen button located in your meeting controls.
   
2. Click Advanced.
3. Click Slides as Virtual Background.
4. Browse, and select the PowerPoint presentation file.
5. Click Open.

Once the presentation has been imported, the slides will be shown as your virtual background. If your video is on, by default it will be imposed over the slides.

Managing slides and video

Once the share has started, you can manage your video and slides from the meeting controls.

Changing slides

To navigate through your slides, use the next and previous buttons in the meeting controls.

Changing video size and position

To reposition or change the size of your video:

1. Click, the ... in the presentation menu.
2. Click Resize My Video.
3. Click and hold one of the 4 corners of the image, and drag your mouse to resize the image.
4. Click and hold the center of your image, then drag your mouse to reposition the image on the slide.

Remove your video from slides

If you want to stop imposing your video on top of the slides and have it sent as a separate video feed:

1. Click, the ... in the presentation menu.
2. Click Split Video from Slides.
3. Your participants will now view your slides as a normal screen share and your video feed will be sent as a separate feed. You can still navigate slides in the meeting controls.
4. To re-impose your video on the slides, click Merge Video and Slides.

Find this feature by hovering over the video of the participant you want to spotlight and select … and select Spotlight for Everyone. Spotlight additional participants by repeating and selecting Add Spotlight.

Spotlight video puts up to 9 participants as the primary active speakers for all participants, and participants will only see these speakers. This feature is often used to spotlight a keynote speaker. 

This article covers spotlighting videos on the Zoom desktop client and Zoom mobile app, but you can also spotlight videos in Zoom Rooms. 

Alternatively, you can pin up to 9 participants' videos, which will make them the primary speaker on your device only. Other participants will still have Active Speaker. 

Prerequisites

In a Meeting

• Host or co-host privileges for the meeting
• Zoom desktop client or Zoom mobile app
• Three (3) or more participants with video on
• Note: Spotlighting multiple videos requires desktop client version 5.2.2 on Windows or macOS

In a Webinar

• Host or co-host privileges for the webinar
• Zoom desktop client or Zoom mobile app
• Two (2) or more participants with video on
• Note: Spotlighting multiple videos requires desktop client version 5.2.2 on Windows or macOS

Find this feature by hovering over the video of the participant you want to pin, select …  and select Pin Video. Pin additional participants by repeating.

Pin video allows you to disable active speaker view and only view up to 9 specific speakers.  It will also only record the pinned videos if you are recording locally (to your computer). Pinning another participant's video will only affect your local view and local recordings, not the view of other participants and will not affect cloud recordings.

This article covers pinning videos on the Zoom Desktop Client, but you can also pin videos in Zoom Rooms. 

Alternatively, you can spotlight up to 9 videos. Spotlight video puts a participant as the primary active speaker for all participants. All participants will only see the selected speakers as the active speakers. This feature is often used to spotlight a keynote speaker.

Prerequisites

• Zoom desktop client for Windows, macOS, or Linux

• Zoom mobile client for Android or iOS

• 2 participants or more sharing video

• (Optional) You can pin a second screen if are you using dual monitor

• Note: Pinning multiple videos requires desktop client version 5.2.2 on Windows or macOS

Find this feature selecting Settings under your Zoom profile, select the Audio tab, and select the drop-down menu next to Suppress Background Noise to change the setting.

The Zoom client has options that allow the utilization of noise suppression, which can help remove distracting noises that can be picked up by participants' microphones. Background noise, like paper crunching, keyboard typing, fan noise, dog barking, and other noises will bee filtered out to create a better meeting experience. By default Zoom automatically does do background noise reduction. However, the option can be changed to be more or less aggressive based on the environment and use case.

Prerequisites

• Zoom Desktop Client for Windows, version 5.2.0 or higher
• Zoom Desktop Client for macOS, version 5.2.0 or higher

Instructions

1. In the Zoom Desktop Client, click your profile picture then click Settings.

 

2. Click the Audio tab.

3. Click the drop-down menu next to Suppress background noise, to change the setting:

---

• Auto: This is the default setting, and will apply moderate background noise reduction when needed. It will auto adjust the aggressiveness for blocking background noise based on what it detects in the background. If music is detected, it will not treat the music as background noise.
• Low: Noise reduction will be minimal. It will block low levels of persistent background noise.
  Note: This setting is best for casually playing music, as it will preserve as much of the original sound as possible. For highest fidelity when playing music, consider using the Enable Original Audio setting in your advanced audio settings.
• Medium: Best for reducing and eliminating background noise in standard environments, including fans, pen tapping, etc.
• High: Noise reduction will be at its most aggressive, and eliminate noise such as crunching of paper or wrappers, keyboard typing, etc. 
  Note: Enabling this option may increase CPU utilization.

• All Faiths Chapel Rm 116
• Equine Andreas Classrooms
• Equine Auditorium
• Koldus 144
• MSC 2300
• MSC 2400
• MSC 2406
• REC 1132
• REC 2229
• Rudder 301
• Rudder 401
• Rudder 501
• Rudder 601
• Rudder 701
• Rudder Theatre Complex
• University Apartments Community Center
• White Creek Community Center

Reed (Bowl and 2nd Floor)
Hall of Champions
The Zone

Quick Start Supplement
Touch Panel Guide

Annenburg Presidential Center:

• Frymire - 1003
• Hagler - 1007
• 1011 ABC

Richardson Petroleum - 910
Mechanical Engineering - 301
Mitchell Physics Hawking - MB01
Reed McDonald - 202

Classroom 107 & 113 - Touch Panel and Tabletop Microphones 
Classroom 105 and 106 - Active Learning Rooms
Auditorium (Room 115)
Classroom 119 & 120 - Button Keypad
Classroom 128, 222 & 320 - Basic Touch Panel