Support
LIVE CHAT SUPPORT
Available 24/7/365!
Use the chat feature for faster response times to your questions!EMAIL SUPPORT
Email Canvas Support at support@instructure.com using your official TAMU email for all digital learning environment questions
*Teaching staff is defined as a user enrolled in a Course Associate role, or assisting an Instructor of Record enrolled as a Teacher in a Canvas course.
Support Contacts
Faculty and Teaching Staff
From within Canvas:
1. From the global navigation, click Help (?)
2. Select the support option needed
Chat: Canvas Support Chat available 24/7/365
Phone: (877) 875-9232 available 24/7/365
Email: Select Report a Problem from within Canvas
Use your official TAMU email: support@instructure.com available 24/7/365
Students
From within Canvas:
1. From the global navigation, click Help (?)
2. Select the support option needed
Chat: Canvas Support Chat available 24/7/365
Phone: (877) 354-4821 available 24/7/365
Email: Select Report a Problem from within Canvas
Use your official TAMU email: support@instructure.com available 24/7/365
Technical Support: Help Desk Central