In Progress
 
Issue: If a user attempts to view a cross-trust student New Analytics data directly from the People’s tab in a course, it will redirect to New Analytics but present the error  “This user has an inactive enrollment status or a deleted status. We cannot show data for this user in New Analytics.”

Expected Behavior: 
New Analytics should present the data.

Status: 
The bug has been submitted to engineers who are currently investigating the issue. In the meantime, there is an effective workaround / solution. 
 
Solution:  
Navigate to New Analytics from the courses home page rather than from the People’s tab. 
 
Using the workaround will help you mitigate the issue. 

Steps to Reproduce:

Prerequisites: An active course with active students enrolled cross-trust and New Analytics enabled.

1. With users enrolled from the trust instance, navigate to the People tab of the course.
2. From here, select the Kabob to the right of a student, then select New Analytics.
3. Notice that the error is presented, even though the students have an active enrollment.

Additional Info:

OREO-3993

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