In Progress
 
Issue: A recent bug has been identified with the Accessibility Checker in the Canvas Discussion Board. If any content is flagged by the Accessibility Checker and you attempt to make updates using the tool, the changes will not be saved upon closing the discussion board. When you reopen the discussion board, the Accessibility Checker will still flag the same issues.

Status: 

The bug has been submitted to Instructure for further evaluation. In the meantime, there are two possible workarounds to manually fix the issue, as listed in the next section.

Solution: 

To mitigate the issue until Instructure applies a fix, please use one of the following workarounds:

1. For items identified by the Accessibility Checker:
   1. Open the properties of each item with accessibility issues.
      1. You will need to access and open the items in the files are of the Canvas course.
   2. Add the alt text for each item.
   3. Save the changes from the item properties.
2. Alternatively, follow these steps:
   1. Go to the Accessibility Checker.
   2. Fix the issues listed in the Accessibility Checker panel.
   3. Once finished, click the "Apply" button.
   4. Return to the RCE and click the "Save" button.

Using one of these workarounds will help you mitigate the issue.

If you have further questions regarding this issue and/or require assistance, please contact us using one of the Support options.