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Training and Support


Support Offered

 




Service Desk


If you have any questions or need assistance teaching online with any of the resources, please contact the Office for Academic Innovation Service Desk.

EMAIL: aihelp@tamu.edu
PHONE: (979) 458-3417


 




Office Hours


Virtual Office Hours are offered for faculty, staff, and TAs who need help with or have a question about online teaching best practices in Canvas or third-party tools. Please join our office hours for a 15-minute, one-on-one session.




 




Curated Playlists

We have organized our video resources into playlists to target your course design and delivery needs. We encourage you to visit this site throughout the semester as we build out aditional resources.






    


Sign Up for Weekly Email Updates

Want to receive emails about the resources we are offering for the upcoming week?
 

Office Hours

Week of September 20 - September 24, 2021

 

Monday,  September 20

Tuesday,  September 21

Wednesday,  September 22

Thursday,  September 23

Friday,  September 24

Office Hours


10:00 AM - 12:00 PM
2:00 PM - 4:00 PM

Office Hours


2:00 PM - 4:00 PM

Office Hours


10:00 AM - 12:00 PM
2:00 PM - 4:00 PM

Office Hours


2:00 PM - 4:00 PM

Office Hours


2:00 PM - 4:00 PM

September Training and Support 2021

September schedule is subject to change. Last updated 9/17/2021.

 

Monday

Tuesday

Wednesday

Thursday

Friday

   

1

Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm
 

2

Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm

3

Add/Drop Deadline


Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm

6

Labor Day


Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm
 

7

Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm

8

Virtual Office Hours 

Extended Hours
7:00 am-9:00 pm
Phones Open
7:30 am-7:00 pm

9

Virtual Office Hours 

10

Virtual Office Hours 
 

13

Virtual Office Hours 
 
 

14

Virtual Office Hours

Live Virtual Training
Using Google Drive in Canvas
2 - 2:45 PM



 

15

Virtual Office Hours 

16

Virtual Office Hours
 

17

Virtual Office Hours
 

20

Virtual Office Hours 

21

Virtual Office Hours




 


22

Virtual Office Hours

23

Virtual Office Hours

Live Virtual Training
New Quizzes in Canvas
1 - 1:45 PM

24

Virtual Office Hours
 

27

Virtual Office Hours 

 

28

Virtual Office Hours

Live Virtual Training
Using the Rich Content Editor in Canvas
2 - 2:45 PM



 

29

Virtual Office Hours 

30

Virtual Office Hours 
 
 
(V) Virtual interactions with faculty and staff with Academic Innovation staff working from ILCB
(F2F) Face-to-Face interactions with faculty and staff (Please bring your own device)
*If you require a F2F appointment, please email aihelp@tamu.edu to schedule.