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Training and Support

 
 

LIVE CHAT SUPPORT

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Available 24/7/365!

Use the Chat feature for faster
response times to your questions




 
 
 

PHONE SUPPORT

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Available 24/7/365!
 

Faculty and Teaching Staff*
(877) 875-9232

Students
(877) 354-4821



 

CALL
 

EMAIL SUPPORT

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Email Canvas Support at support@instructure.com
using your official TAMU email
for all digital learning
environment questions



 
 
*Teaching staff is defined as a user enrolled in a Course Associate role, or assisting an Instructor of Record enrolled as a Teacher in a Canvas course.

Support Contacts

 
Facu lty teaching

Faculty and Teaching Staff


From within Canvas:

1. From the global navigation, click Help (?)
2. Select the support option needed

Chat: Canvas Support Chat available 24/7/365


Phone: (877) 875-9232 available 24/7/365

Email: Select Report a Problem from within Canvas
Use your official TAMU email: support@instructure.com available 24/7/365
Student browsing computer

Students


From within Canvas:

​1. From the global navigation, click Help (?)
2. Select the support option needed
 

Chat: Canvas Support Chat available 24/7/365

Phone: (877) 354-4821 available 24/7/365
 
Email: Select Report a Problem from within Canvas
Use your official TAMU email: support@instructure.com available 24/7/365
 

Technical Support: Help Desk Central