If you see red exclamation points in the Perusall gradebook it means the grade is not syncing automatically. To fix it:
- Students may be launching Perusall from the course navigation link rather than through an assignment. Remove Perusall from the navigation and have students re-enter Perusall through the appropriate assignment(s). This may take up to an hour to resync.
If you see an orange exclamation point in the Perusall gradebook it means that there was an error communicating between Perusall and Canvas. To fix it:
- Click the ‘Click here to try to resync’ button in the Perusall gradebook. This may take a few hours to fully sync.
If there is no exclamation point but the grades are not syncing in the Perusall gradebook:
- Grades may simply need to be released to students. Click ‘Release Grades’ at the bottom of the assignment column.