Issues and Updates

Last Updated April 19, 2022

Disclaimer: The website is updated daily, but there is a possibility that each issue and update might not have a daily update.
Issues that could potentially impact significant populations are listed. The Office for Academic Innovation's ticketing system aihelp@tamu.edu remains the best pathway to seek resolution in a timely manner on any individual needs you may have related to the digital learning environment.

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Resolved

In Progress

On Hold

 

Status	Description	Category	Additional Resources	Impact
04/19/2022	Microsoft Teams synchronization	Issue	Learn More	Campus community
04/12/2022	Error While Processing or Retrieving the Document	Issue	Learn More	Campus community
04/05/2022	Error: Status Code 400	Issue	Learn More	Instructors
03/01/2022	Digital Desk Grades in Canvas	Issue	Learn More	Instructors
02/18/2022	Issue Accessing Files from Google Drive in Canvas	Issue	Learn More	Campus community
01/26/2022	Athletics Observer Role in Course	Update	Learn More	Instructors
01/04/2022	Set TAMU Email as Default in Canvas	Issue	Learn More	Campus community
12/10/2021	Blank Pages in Canvas using Google Chrome Browser	Issue	Learn More	Instructors
10/25/2021	Overwriting Grades when using CSV Imports of the Gradebook	Issue	Learn More	Instructors
10/25/2021	Grade Schemes in Canvas	Update	Learn More	Instructors
10/11/2021	Google Drive Authorization	Issue	Learn More	Campus community
09/30/2021	Honorlock Issue with Quizzes when Copying Course Content	Issue	Learn More	Instructors
09/17/2021	Signing into Zoom using your TAMU NetID	Update	Learn More	Campus community
09/09/2021	Respondus Lockdown Browser and New Quizzes	Issue	Learn More	Students
09/08/2021	Confirm your Texas A&M Email Address in Canvas	Update	Learn More	Campus Community