Scroll back to the top

Issues and Updates

Last Updated April 19, 2022


Disclaimer: The website is updated daily, but there is a possibility that each issue and update might not have a daily update.
Issues that could potentially impact significant populations are listed. The Office for Academic Innovation's ticketing system aihelp@tamu.edu remains the best pathway to seek resolution in a timely manner on any individual needs you may have related to the digital learning environment.
 
 Resolved  In Progress  On Hold
 

Status

Description

Category

Additional Resources

Impact


04/19/2022
Microsoft Teams synchronization Issue Learn More Campus community

04/12/2022
Error While Processing or Retrieving the Document Issue Learn More Campus community
04/05/2022
Error: Status Code 400 Issue Learn More Instructors
03/01/2022
Digital Desk Grades in Canvas Issue Learn More Instructors

02/18/2022
Issue Accessing Files from Google Drive in Canvas Issue Learn More Campus community

01/26/2022
Athletics Observer Role in Course Update Learn More Instructors

01/04/2022
Set TAMU Email as Default in Canvas Issue Learn More Campus community

12/10/2021
Blank Pages in Canvas using Google Chrome Browser Issue Learn More Instructors

10/25/2021
Overwriting Grades when using CSV Imports of the Gradebook Issue Learn More Instructors

10/25/2021
Grade Schemes in Canvas Update Learn More Instructors

10/11/2021
Google Drive Authorization Issue Learn More Campus community
09/30/2021
Honorlock Issue with Quizzes when Copying Course Content Issue Learn More Instructors
09/17/2021
Signing into Zoom using your TAMU NetID  Update Learn More Campus community
09/09/2021
Respondus Lockdown Browser and New Quizzes Issue Learn More Students
09/08/2021
Confirm your Texas A&M Email Address in Canvas Update Learn More Campus Community