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Training & Support

Recommended Canvas Learning Pathway

To help you Catch the Wave with Canvas, we recommend that you follow the training pathway listed below. You can view the training on demand or attend our synchronous live training held via Zoom (See training schedule below). 

This week's remaining training times:

Friday, July 31, 2020

Morning Training:
10 - 11 a.m. Respondus Lockdown Browser and Monitor in Canvas

Training for the Week of August 3, 2020 - August 7, 2020

Time August 3, 2020 August 4, 2020 August 5, 2020 August 6, 2020 August 7, 2020
Morning Training
(10 - 11 a.m.)
  Canvas Orientation   Join us for the
Big Splash Event
Join us for the
Big Splash Event
Afternoon Training
(1 - 2 p.m.)
Teaching with Zoom   Finalize Grades in Canvas    
  Virtual Office Hours (2 - 3 p.m)
No office hours due to Big Splash event

Training Video Library

  (stay tuned as more are being developed weekly!)


Training Topics

Teaching with zoom getting started with zoom

Getting Started

----- -----
Making the Move Preparing for the Move to Canvas (36 min)
download worksheet: Course Design Guide .pdf .doc
Getting Started Orienting Yourself with Canvas (47 min) Navigating eCampus (4 min)
Creating a Course Creating a Course in Canvas  (47 min)  
Communication Tools Communication Tools in Canvas (14 min playlist)    


----- -----
Module Overview see Creating a Course in Canvas (47 min) Module Overview (3 min)
Creating a Module see Creating a Course in Canvas  (47 min) Module Walkthrough (2 min)


----- -----
Adding Assignments Creating Assessments in Canvas (45min) Adding Assignments in eCampus (2 min)
Adding Intructional Materials /\ includes assignments, quizzes  Adding Intructional Materials (2 min)
Adding Discussion Boards and discussion boards Adding Discussion Boards (3 min)


Creating Assessments in Canvas (45min)  
Gradebook coming soon  
Speedgrader coming soon  

Building an Exam

----- Building an Exam (3 min)
Creating Multiple Choice Questions   Creating Multiple Choice Questions (5 min)
Creating Short Answer Questions   Creating Short Answer Questions (3 min)
Creating File Response Questions   Creating File Response Questions (3 min)
Setting Point Values   Setting Question Point Values (2 min)
Test Availability and Settings   Test Availability Exceptions (3 min)
Proctoring Exams in Zoom < non LMS specific < non LMS specific

Zoom in the Classroom


Scheduling Zoom Meetings Schedule Meetings in Canvas (5 min)
download Zoom desk companion for Canvas
Schedule Meetings in eCampus (5 min)
download Zoom desk companion for eCampus
Starting a Zoom Meeting Starting Zoom Meetings in Canvas Starting Zoom Meetings in eCampus (2 min)
Accessing Zoom Links  Zoom in Canvas (Student View) (4 min) How Students Access Zoom in eCampus (2 min)
Preventing Zoombombers < non LMS specific < non LMS specific
Taking Attendance with Zoom < non LMS specific < non LMS specific
Holding Office Hours in Zoom < non LMS specific < non LMS specific
Proctoring Exams in Zoom < non LMS specific < non LMS specific

Visit our YouTube Channel for more helpful tips

More Help As a reminder, if you have any questions or need assistance accessing any of the resources above please contact Help Desk Central 24 Hours a day, 7 days a week. If you have any questions or need assistance teaching online with any of the resources, please contact the Office for Academic Innovation Service Desk.

Office for Academic Innovation Service Desk
PHONE: (979) 458-3417

Regular Service Hours

Monday - Friday: 8 - 5 p.m. 
We are able to assist you through email or ZOOM, depending on your preference. If you would like a ZOOM consultation, please email us at and we will email you with a ZOOM meeting link.
PHONE: (979) 458 - 3417


Canvas FAQs

Who made the decision?

Provost and Executive Vice President Carol A. Fierke selected Canvas, after extensive feedback and input from stakeholders.

The LMS recommendation process included input by faculty from every college, a diverse group of staff members from across campus, and a broad cross-section of students. In addition, the Office for Academic InnovationProvost ITEnterprise Information Systems, and the Division of IT participated in the selection process.

Who else is using this LMS?

With the selection of Canvas, Texas A&M joins a large number of high quality universities throughout the country, including our Vision 2020 peer institutions such as: UC Berkeley, the University of Wisconsin, the University of Florida, the University of Michigan, Pennsylvania State University, the University of Texas, and The Ohio State University, among others.

What is the timeline?

Texas A&M University has begun implementation of the new Learning Management System (LMS), Canvas, and we anticipate it being available for piloting for faculty teaching during the second summer session. To best serve the Texas A&M community and to ensure a quality online teaching and learning environment for our faculty and students, we are utilizing a data-driven approach to target waves of faculty and their associated courses, with the goal of having all faculty utilizing Canvas by Summer 2021. This approach will ensure we appropriately mobilize resources, and can take critical implementation milestones generated from each wave and apply important lessons learned to subsequent waves.


5 waves of LMS migration


The Training and Support Model:
Faculty who elect to use Canvas will receive focused training and assistance with migration needs during their respective wave (see below). The AI Service Desk will prioritize help tickets for each wave to ensure we can support the campus community and onboard as many faculty as possible by the official launch for the Fall 2020 semester, while we also support TAMU’s commitment to Keep Teaching during the ongoing COVID19 pandemic.

wave 1 June 2020

Wave 1:

Faculty teaching in Summer 2 who elect to use Canvas
School / College Academic Technologists who can serve in a train-the-trainer capacity

wave 2 & 3 July - August 2020

Wave 2 & 3 - July - August 2020:

Focused training begins for faculty who want to build from scratch and / or import from Blackboard and teach in Canvas for Fall 2020

wave 4 October 2020

Wave 4:

Faculty teaching in Spring 2021 who elect to use Canvas

wave 5 summer 2021

Wave 5:

Final effort to migrate all courses out of Blackboard by the end of Summer 2021 so that the university is fully migrated to Canvas for Fall 2021​​

What can I do now to prepare?

Steps to Help You Plan Ahead:

  • has shifted to a guide to support best practices for teaching and learning in an online learning environment for faculty who will teach Summer 1 and during the 10-week Summer term. These same best practices will be promoted in the shift to Canvas. Any faculty can review this resource and plan ahead for a move to Canvas. Available early May 2020
  • On-Demand training resources will be available for all faculty as we begin training and supporting Wave 1. While subsequent waves will not yet have access to Canvas, these will be helpful resources you may familiarize yourself with ahead of time. Available Early June 2020
  • Academic Technologists in the Schools/Colleges will be trained and supported during Wave 1 and will serve as a key resource throughout the Canvas implementation. Beginning early June 2020

While this current operational environment is challenging, please know every effort is being made to meet this timeline and plan, and to ensure the functionality of Canvas will meet the needs of faculty as we roll it out. We will continue to keep you informed as we meet critical milestones as the project progresses. We appreciate your efforts to Keep Teaching and look forward to working with you as we move to Canvas in the coming months.