Training & Support
Recommended Canvas Learning Pathway
To help you Catch the Wave with Canvas
, we recommend that you follow the training pathway listed below. You can view the training on demand or attend our synchronous live training held via Zoom (See training schedule below).
This week's remaining training times:
Friday, July 31, 2020
Morning Training: 10 - 11 a.m. Respondus Lockdown Browser and Monitor in Canvas
Training Video Library
(stay tuned as more are being developed weekly!)
As a reminder, if you have any questions or need assistance accessing
any of the resources above please contact Help Desk Central 24 Hours a day, 7 days a week. If you have any questions or need assistance teaching online
with any of the resources, please contact the Office for Academic Innovation Service Desk
Office for Academic Innovation Service Desk
PHONE: (979) 458-3417
Regular Service Hours
Monday - Friday: 8 - 5 p.m.
We are able to assist you through email or ZOOM, depending on your preference. If you would like a ZOOM consultation, please email us at firstname.lastname@example.org and we will email you with a ZOOM meeting link.
PHONE: (979) 458 - 3417
Who made the decision?
Provost and Executive Vice President Carol A. Fierke selected Canvas, after extensive feedback and input from stakeholders.
The LMS recommendation process included input by faculty from every college, a diverse group of staff members from across campus, and a broad cross-section of students. In addition, the Office for Academic Innovation
, Provost IT
, Enterprise Information Systems
, and the Division of IT
participated in the selection process.
Who else is using this LMS?
With the selection of Canvas, Texas A&M joins a large number of high quality universities throughout the country, including our Vision 2020 peer institutions such as: UC Berkeley, the University of Wisconsin, the University of Florida, the University of Michigan, Pennsylvania State University, the University of Texas, and The Ohio State University, among others.
What is the timeline?
Texas A&M University has begun implementation of the new Learning Management System (LMS), Canvas, and we anticipate it being available for piloting for faculty teaching during the second summer session. To best serve the Texas A&M community and to ensure a quality online teaching and learning environment for our faculty and students, we are utilizing a data-driven approach to target waves of faculty and their associated courses, with the goal of having all faculty utilizing Canvas by Summer 2021. This approach will ensure we appropriately mobilize resources, and can take critical implementation milestones generated from each wave and apply important lessons learned to subsequent waves.
The Training and Support Model:
Faculty who elect to use Canvas will receive focused training and assistance with migration needs during their respective wave (see below). The AI Service Desk will prioritize help tickets for each wave to ensure we can support the campus community and onboard as many faculty as possible by the official launch for the Fall 2020 semester, while we also support TAMU’s commitment to Keep Teaching during the ongoing COVID19 pandemic.
What can I do now to prepare?
Steps to Help You Plan Ahead:
- KeepTeaching.tamu.edu has shifted to a guide to support best practices for teaching and learning in an online learning environment for faculty who will teach Summer 1 and during the 10-week Summer term. These same best practices will be promoted in the shift to Canvas. Any faculty can review this resource and plan ahead for a move to Canvas. Available early May 2020
- On-Demand training resources will be available for all faculty as we begin training and supporting Wave 1. While subsequent waves will not yet have access to Canvas, these will be helpful resources you may familiarize yourself with ahead of time. Available Early June 2020
- Academic Technologists in the Schools/Colleges will be trained and supported during Wave 1 and will serve as a key resource throughout the Canvas implementation. Beginning early June 2020
- Social media channels to provide tips and tricks specific to Keep Teaching and Learning, which will shift to focus on the Canvas implementation in the coming months. Available now!
While this current operational environment is challenging, please know every effort is being made to meet this timeline and plan, and to ensure the functionality of Canvas will meet the needs of faculty as we roll it out. We will continue to keep you informed as we meet critical milestones as the project progresses. We appreciate your efforts to Keep Teaching and look forward to working with you as we move to Canvas in the coming months.